Your Rights & Responsibilities
Protected by Our Dentist in Milwaukee
As a patient at Smiles On Broadway, you should know that you have numerous rights and responsibilities as our dental patient. These rights and responsibilities were put in place in order to protect our patients, make your treatment process as efficient as possible, and provide you with expert dental care for all your needs. In 2009, the American Dental Association adopted these rights and responsibilities to ensure that health plans do not treat patients unfairly and that dentists are not discriminated against. Please feel free to read through the list below at your leisure.
You have a right to:
- Select your own dentist and schedule an appointment with them
- Know the training and education of the dental professionals taking care of you
- Arrange to see your dentist each time you come into our office for treatment, subject to Wisconsin state laws
- Adequate time to have your questions answered and concerns addressed regarding your condition and treatment
- An explanation of the purpose of the treatment, probable results, risks, and alternatives, before you give consent to a treatment plan
- Be informed of healthcare needs that are continuing
- Know the expected cost of treatment in advance
- Reasonable arrangements for emergency treatment and dental care
- Receive confidential, respectful, and considerate treatment by your dental team and dentist in Milwaukee
- Expect your dental team members to use proper sterilization and infection controls/procedures
- Ask about the availability of dispute-mediation processes regarding your treatment
You have a responsibility to:
- Ensure that the financial obligations regarding the healthcare you received are fulfilled
- Follow recommendations for regular, at-home oral healthcare
- Be available for dental treatment when given reasonable notice
- Keep your appointments that you scheduled
- Face the consequences you experience as a result of declining treatment of not adhering to the treatment plan that was agreed upon
- Ask about your options for treatment and know of the limitations and benefits of any treatment you select
- Ask questions about your condition and treatment, as well as actively participate in your healthcare decisions
- Report alterations in your medical status as well as provide feedback about your expectations and needs
- Provide complete and honest information regarding your current health status and medical history, to the best of your ability
Call (414) 292-9525 Today
To learn more about your rights and responsibilities as a patient or to schedule an appointment with our dentist in Milwaukee, please contact us today at (414) 292-9525. Our dental staff would be more than happy to help you with all your dental needs. Visit us today and find out why we are the number one choice for many patients throughout Wisconsin. We look forward to meeting you and helping you get the smile you’ve always wanted!